Examples of Applications
- Corporate or Personal Website - the most basic application
ABC Wicker Furnishings has a contact-us page on their website. They receive an average of 120 inquiries each month from this page. Questions can be customer-specific. For example: 'The color of one of the Chelsea wicker chairs I purchased last week has faded. When will you have another one in stock for an exchange?'
Providing quick responses to online inquiries is paramount to the success of the furniture stores sales. With the WPContactUs plug-in they are able to respond to each inquiry or question individually and also do a follow up, as each communication is a private 'conversation' between the store and the customer.
They do not rely on back and forth emails anymore which take a long time to search and respond to.
- A Law Firms Website
Brown and Pecker Law Offices hope to accquire new clients from their website. They implemented a new page on their website: "Free Legal Advice".
Visitors can submit questions regarding their particular matter on this page. The form on this page is powered by the WPContactUs plug-in.
So now, each user who submits a question, has a private messaging exchange going on with a lawyer best suited for his/her case.
As a result they have acquired an engaged-audience of over 1500.
- A Parts Distributors Website
Annabel Distributors offers over 20,000 parts to over 500 local car service dealers. With the WPContactUs plug-in they are able to process inquiries from the public as well as dealers from a single contact us / parts inquiry page and respond to each one quickly.
They customized the plugin so that the subject matter which is a drop-down in the web form, becomes the conversation category (of the plug-in). As a result the conversations in the plug-in are categorized by dealer / model / make of the car. So the relevant expert can respond to the inquiry.